1. Terms of Payment for Trade Customers
Subject to status, normally 14 days from the date of invoice, thereafter £45.00 administration fee per 7 days will be charged. Applications made in accordance with valuation dates will likewise attract interest after due date for payment. As per the terms
agreed with the subcontractor on the order given.
Terms of Payment for Private Customers
Upon completion of survey and or works and receipt of invoice, thereafter a £45.00 administration fee per 7 days will be charged until the full amount of invoice is paid. We will not hesitate to instruct solicitors to reclaim overdue invoices.
2. Please note that there will be an additional charge of £200.00 plus VAT for each additional visit if treatments cannot be carried out in the proposed timescale due to circumstances beyond our control or if we are prevented from undertaking works due to client’s inability to provide access for the period of agreed works.
3. Terms of Payment
A 50% deposit is required on all works where associated building works are to be carried out by Advance Property Preservation Ltd. A deposit for non-returnable fixtures and fittings and bespoke items may be requested before the work commences once the order and start date are confirmed. The balance will be due when work is complete upon receipt of invoice unless you have agreed on credit terms in writing. All materials remain the property of APP Ltd until payment is received in full. APP Ltd will not issue any warranties, guarantees or certificates until work is paid for in full.
4. If the client requests for the work to be carried out in stages, we reserve the right to receive stage payments as each section of work is completed and to make additional charges as necessary. We always endeavour to do a professional job and therefore expect to be paid on time. Our payment terms are strictly due on receipt of invoice and, any late payments may be liable to a monthly interest penalty charge. We will not hesitate to instruct solicitors to reclaim overdue invoices.
Our quotations can be accepted for three months, after which time we reserve the right to amend our quotation and specification. Guarantee Certificates are issued on receipt of payment of the full amount due, including all retention monies.
5. All floor coverings, furniture and effects must be removed from the areas scheduled for remedial treatment prior to the attendance of our operatives. No allowance is made in our quotations for preparatory and protection works to floors walls furnishings and household items, unless noted in our specification. This work must be undertaken prior to our arrival to avoid additional expense and delay.
If coverings have been left in place or laminate, tiled or other fixed flooring left unprotected at the time when works undertaken by us are due to commence, we will accept no responsibility for discolouration, blemish or damage caused to the floor coverings and flooring. The Client accepts all responsibility for cleaning, repair, renewal or replacement of the above. Where floor coverings are left in place it will be assumed by us that the floor coverings are not of further value to the Client or others.
Whilst every care will be taken, Advance Property Preservation Ltd and/or “Associates” will take no responsibility for any unavoidable damage to decorations, fixtures or fittings. Responsibility cannot be accepted for any blemish which may occur to polished floorings, paving and Tarmac in areas where works are to be carried out. It is the client’s responsibility to ensure that adequate protective coverings are placed in position before the works commence. Written notification of any claim for alleged damage must be made within seven days of the completion of the work.
6. A verbal estimate of the time scale involved in the remedial works can only be used for general guidance and may not be a reflection of either the time spent on site or the period to complete the overall work. We accept no responsibility for failure to report on any condition which is not visible at the time our survey was carried out.
7. We will not accept responsibility for any damage that may occur whilst working on structurally weakened timbers or other material. We will not accept responsibility for damage which may be caused to adjacent or adjoining walls or objects in near proximity to the above-mentioned walls which may be affected by vibrations during the course of remedial works.
8. We are unable to treat successfully timbers which are varnished, painted, embedded or otherwise sealed. Therefore, these timbers cannot be covered by our Guarantee, unless exposed /stripped before the commencement of any treatment.
9. Unless otherwise stated “Advance” use non-flammable timber preservatives. However, we recommend that the use of open flame or burning equipment is avoided for a period of eight hours or as advised after completion of works. Refrain from allowing children or animals to come into contact with the treated areas during this time.
10. We will not provide materials or timber for work that is specified to be carried out by your own builder (others) unless otherwise stated in writing.
11. It is the client's responsibility to ensure that all electrical circuits and installations within the area to be treated are well maintained and in safe order prior to the start of any work. A free electricity supply is required in order to operate the equipment. Availability of a free water supply is also required. Our quotation does not allow for the renewal, replacement, repair or repositioning of electrical/plumbing items or for any delays caused by the discovery of defective services. Sockets set onto skirting boards must be repositioned in accordance with current BS Regulations by a qualified electrician prior to our starting work.
12. Our reports are for remedial works only and are not survey reports of a structural nature.
13. Additional works other than dubbing out will only be undertaken on written authority from the client. All costs will be added to the invoice and passed to the client.
14. In the interests of progress and efficiency, we reserve the right to alter our specification without prior notice, but without lessening the design performance.
15. Any works specified for the attention of client in our inspection report and attached specification that are not carried out may invalidate our guarantee.
16. The standard of works undertaken by clients own builder or other third parties is not the responsibility of Advance Property Preservation Ltd and/or “Associates”.
17. It is the responsibility of the client to inform the owners of the adjoining properties if works are to be carried out to party walls and, to ensure that there are no objections and to avoid any possible damage to fixtures or contents.
18. It is the client's responsibility to ensure that any abutting external walls, render/pointing are maintained in good condition to prevent damp penetration. Defects to areas adjacent to any works carried out by us should be attended to and repaired by clients own builder (others). Our render/plaster Guarantee extends to the areas Rendered & Plastered by us only and does not include any abutting walls or plaster / render carried out by others, adjoining our works. If inset timbers are left in situ to areas affected by dampness, such as and not limited to, door and window frames, our guarantee will not apply to the junction between timber and plaster unless a functional physical DPM between timber and plaster is in place. Unless specified our quotation/estimate does not include provision for the installation of any physical DPM.
19. If we are requested to return to the site under the terms & conditions of the Guarantee, a re-inspection fee at the current rate plus VAT will be charged per re-inspection visit. As in item 3 on the Guarantee document, the client must provide a copy of the report, plan and any correspondence pertaining to works along with the re-inspection fee prior to inspection. This requirement is an integral requirement of the guarantee. If documents are not provided with the guarantee will be deemed void. The charge will be refunded to the client if the cause is found to have resulted from defects of works carried out by us under the terms & conditions of the guarantee.
20. “Advance” requires three working days notice of any cancellation of agreed works, be they written or verbal. A charge of £280.00 + VAT or 15% of agreed works price (whichever is the greater) will apply if notice of cancellation is less than the period stated. “Working Days” meaning any day from Monday to Friday (inclusive) other than Christmas Day, Good Friday and any statutory bank or public holiday. If works have commenced and a termination is evoked by the client before our works can be concluded, a minimum total of 30% (or as assessed by independent arbiter) of the contract value will be payable by the client to “Advance” within seven days of given notice.
21. Chemicals used by us are passed under the UK Government’s Pesticides Safety Precautions Scheme for use as directed. Should additional chemicals, additives or materials be purchased by the client as part of the contract, then full responsibility for the safe handling, storage and use of those supplies and their containers will be taken by the client.
22. Tanking and plaster systems are designed to be an impervious barrier to moisture. The systems must not be punctured or damaged by construction, building or other works without prior written consent by " Advance". Failure to comply will invalidate the guarantee. The Guarantee does not cover the point where our render abuts existing renders by others.
23. The client must arrange the necessary consents or approvals from the Local Authority and pay statutory fees associated therewith if we are required to carry out works which are associated with the aforementioned conditions.
24. The company cannot accept responsibility for any damage to hidden services not previously indicated by the client. Any damage caused to alarm cables, BT wires and pipes etc will be chargeable to the client.
25. Where sumps/ pumps and drainage has been provided for Tanking below ground waterproofing a service agreement must be undertaken on both servicing of the pumps and flushing drainage channels through twice yearly or advised. Should this not be undertaken then our Guarantee will become null and void, any damage caused by water build up from the above will not be covered under the Guarantee.
26. Advance does not accept damage to interior decoration, whilst Advance will use its best endeavours to avoid such damage there is always a risk of dust damage/ discoloration of ceilings/ damage to wall paint/ paper from traffic in and out of the property/ tiles or items fixed on walls to adjacent areas being worked on.
27. The client should be aware that the mains powered pumps, battery backup pump and batteries are not covered under the Guarantee terms. These would be covered by the manufacturers' warranty only (Usually 1-2 years) and then serviced via separate company client employs. Any replacement of faulty pumps/ alarms etc would be at the clients cost and not that of Advance.